Technical Services Manager

Northbrook Public Library seeks a Technical Services Manager

Schedule: 35 hours per week; Varies; 1 weekend a month and 1 night a week

About the Position

We are seeking a collaborative, detail oriented Technical Services Manager to lead our active Technical Services Department. The ideal candidate will be familiar with library Technical Services processes including cataloging, acquisitions, and overseeing the entire lifecycle of materials integrating and use and adoption of relevant tools and technology to optimize efficient workflows. They will have strong personnel and change management skills in order to foster cross-departmental collaboration and team work especially in the area of communication. They will be committed to using data driven decisions including staff feedback to manage library and department priorities. 

The Technical Services Manager oversees a department of 10, with an Assistant Manager, dedicated Acquisitions staff, receiving, processing, and discard clerks, and 3 full-time Cataloging librarians. The Technical Services Manager works cooperatively to train staff, determine workflows, and handle day-to-day operations. The Technical Services Manager serves as a member of the management team ensuring library-wide initiatives and strategic directions and integrated into workflows and decisions within their department. The Technical Services Manager serves as a liaison to our Integrated Library System (ILS), Cooperative Computer Services (CCS), and ensures the library is following policies set by CCS, the Library Board of Trustees as well as state government.

Qualifications and Experience

The ideal candidate will have a Master of Library Science degree or equivalent knowledge from a related field.  Minimum of four years of library experience preferably in the area of Technical Services and/or cataloging, with three years of progressive supervisory work.

We want to hear from you if you:

• fully embrace our core values of innovation, inclusion, life-long learning, customer-focus, and collaboration
• value EDI (equity, diversity, and inclusion) initiatives
• create strong communication channels with staff including fostering a strong team environment focused on appreciating individual staff strengths, incorporating staff feedback into decisions, and showing respect for all staff
• embrace a data driven approach to materials management and stay current with library and national trends
• are proficient with various technologies used in Technical Services to complete work including computers and the Innovative Interfaces Polaris Leap Integrated Library System (ILS),
• committed to training staff and creating efficient workflows while ensuring quality cataloging and materials management processes. 
• have strong organizational and project-management skills to manage multiple projects 
• incorporate varied needs and learning styles when developing and implementing staff training and prioritization
• use library best practices, core tenets, and organization values and strategic directions while managing daily operations and department priorities.
• engage in professional networking and development

We’re looking for someone who can lead with empathy and clarity through change, who values staff voices, and helps teams adapt and thrive. We seek those who share our passion for serving the people of Northbrook. 

We are seeking diverse candidates that reflect different identities and encourage those who have gained library and management skills outside of traditional education to apply. Korean language skills a plus.

Click on links to read the job description, the library's Service Standards and learn more about our award-winning library.

We are seeking a wide array of candidates that encompass varied identities and abilities and encourage those who have gained skills outside of traditional education to apply. The Northbrook Public Library is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging - so if you’re excited about this position but not sure if you meet all the criteria, we encourage you to still consider applying. You may have other experiences or skills that would still make you a great candidate.

About the Library and Community 

We seek candidates who share our passion for serving the people of Northbrook. The Northbrook Public Library is an Equal Opportunity Employer who values every community member and works to be welcoming and respectful of people's different identities including race, ethnicity, gender identity, socioeconomic status, sexual orientation, religion, ability, language, age, size, and more. 

The Village of Northbrook, IL has a resident population of 35,222. This highly regarded, civic-minded and well-resourced community is just 25 miles north of downtown Chicago. With excellent access to transportation, Northbrook has a vibrant business community and is headquarters to several Fortune 500 companies. Residents are attracted to the top-rated schools, access to many recreational opportunities, and its small-town charm.

This Library Journal Five Star library is a cornerstone of the community with strong public support and an operating budget of $8,600,000.  The collection includes over 250,000 physical items, with an annual circulation of over 900,000.  

Benefits

Quality benefits play a vital role in promoting the health and well-being of our staff and their families, and this is why we offer a comprehensive benefit package including medical, dental, vision, and life insurance coverage to eligible employees. We also have generous paid time off and retirement plans for eligible employees.

Applying

Apply by clicking on the blue tab "Apply for This Job" located at the top right corner on the jobs page. When using a Mac to apply, use a browser other than Safari. Communication with applicants is made via email through BambooHR, our Applicant Tracking System. Please add BambooHR to your list of acceptable addresses in your email to ensure you receive emails during the application process.

Remember to attach a cover letter and resume. Both documents are required for candidate consideration. 

If accommodations are needed during the selection process, please let us know.

Open Until Filled