Customer service is the bread and butter of every business. But knowing how to keep customer service at the forefront can be a challenge. Is what works for one company good for another? Are there secrets for communicating your customer service philosophy to your customers? How do you get your staff to buy into the customer service focus? Learn from the foot of the master, Ron Bernardi, Sunset Foods, who will offer tips and suggestions for how to develop and manage a customer service philosophy for your business. Bernardi and Sunset Foods are known for the attention to customer service, serving over 20,000 shoppers at their store every week. There will be plenty of time for questions and answers at this lively, informative lunch program.
Wednesday Mar 21, 2007
11:45 AM - 1:15 PM CDT
Printed courtesy of www.northbrookchamber.org/ – Contact the Northbrook Chamber of Commerce & Industry for more information.
P.O. Box 2445, Northbrook, IL 60062 – (847) 498-5555 – info@northbrookchamber.org