After a 11-year career at Facebook and Instagram, Northbrook resident Brad Auerbach has launched Gift of Feedback, a new technology platform with one goal in mind: to help small businesses like yours receive valuable customer feedback, confidentially.
We all know 1, 2, 3 and even 4-star reviews on social media live on forever and can be detrimental to local businesses. Gift of Feedback provides your customers with a frictionless way to share feedback with you in private. It is meant to empower your customers to help before they yelp.
As a member of the Northbrook Chamber, you’re invited to participate as an official Gift of Feedback Launch Partner, which includes:
Free 2-month subscription plan of your choice
Customizable survey with logo integration, access to downloadable QR codes to display at your location and unique URL links for email marketing. An example of the one-page, frictionless survey can be viewed here.
Access to real-time customer feedback displayed through the Gift of Feedback insights and analytics dashboard
The first 25 Northbrook Chamber members to sign-up will receive a 5x7" frame featuring their custom Gift of Feedback QR code.
Several businesses are using Gift of Feedback in Northbrook, Buffalo Grove, Glencoe, Glenview, Highland Park and Winnetka. If you happen to see Gift of Feedback at a small business, please consider sharing your experience via the QR code.
To participate as an official Launch Partner, email Brad Auerbach at firstname.lastname@example.org. You'll receive a set-up guide and offer code that can be redeemed during registration at Gift of Feedback.