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VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20220215T180000Z
DTEND:20220215T190000Z
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SUMMARY:Women in Business Virtual Lunch
DESCRIPTION:Sponsored by:\n\n\n\n\n\n\n\n\n\n\n\nJoin professional women of the Chamber for an engaging Zoom conversation about the power of customer service with Stephanie Leese Emrich\, ServiceSpeaks Solutions. Stephanie puts out the hospitality red carpet wherever she goes!  She will guide us toward meaningful customer & non-work partnerships.  Always through the lens of the Customer Experience\, she will regale us with stories of lifelong connections\, with learning lessons relatable across all industries.  Participants will be encouraged to share their most memorable customer service experience (both negative & positive). \n\n\n\nStephanie Leese Emrich's enthusiasm for service is evident as Founder + Chief Executive Officer of ServiceSpeaks Solutions. Stephanie educates\, speaks and consults on the Customer Experience\, with years as a Les Clefs d'Or Concierge\, college professor and global consultant. Her 2021 book Service Still Speaks: A Constant in a Changing World  is receiving international acclaim.  As a Northbrook native\, Country Maid Cafe server\, award-winning Speedskater\, and recent GBN Class Reunion planner\, Stephanie lives and breathes 60062. She looks forward to sharing how her personal journey informs her approach to life.
X-ALT-DESC;FMTTYPE=text/html:<span style="color:black\;"><span style="font-family:arial\,sans-serif\;"><span style="font-size:10.0pt\;">Sponsored by:<br />\n<br />\n<img alt="" height="52" src="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/355/Image/NewBank-NBKBanklogoSMALL.jpg" style="width: 225px\; height: 52px\; float: left\;" width="225" /><br />\n<br />\n<br />\n<br />\nJoin professional women of the Chamber for an engaging Zoom conversation about the power of customer service with Stephanie Leese Emrich\, <a href="https://www.servicespeakssolutions.com/">ServiceSpeaks Solutions</a>. Stephanie puts out the hospitality red carpet wherever she goes!&nbsp\; She&nbsp\;will guide us toward meaningful customer &amp\; non-work partnerships.&nbsp\; Always through the lens of the Customer Experience\, she will regale us with stories of lifelong connections\, with learning lessons relatable across all industries.&nbsp\; Participants will be encouraged&nbsp\;to share&nbsp\;their most memorable customer service experience (both negative &amp\; positive).&nbsp\;</span></span></span><br />\n<br />\n<span style="color:black\;"><span style="font-family:arial\,sans-serif\;"><span style="font-size:10.0pt\;"><img alt="" height="200" src="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/355/Image/StephanieLeeseEmrich.jpg" style="width: 200px\; height: 200px\; float: right\;" width="200" />Stephanie Leese Emrich&rsquo\;s enthusiasm for service is evident as Founder + Chief Executive Officer of ServiceSpeaks Solutions. Stephanie educates\, speaks and consults on the Customer Experience\, with years as a Les Clefs d&rsquo\;Or Concierge\, college professor and global consultant. Her 2021 book <em>Service Still Speaks: A Constant in a Changing World</em>&nbsp\; is receiving international acclaim.&nbsp\; As a Northbrook native\, Country Maid Cafe server\, award-winning Speedskater\, and recent GBN Class Reunion planner\, Stephanie lives and breathes 60062. She looks forward to sharing how her personal journey informs her approach to life.</span></span></span>
LOCATION:Via Zoom
UID:e.355.3980
SEQUENCE:3
DTSTAMP:20260524T003214Z
URL:https://business.northbrookchamber.org/events/details/women-in-business-virtual-lunch-3980
END:VEVENT

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